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By the Numbers

Performance Metrics

EPAM Systems - Google

  • Portfolio Lead across Google Users and Products training:​

    • FTEs

    • Product and Vendor Managers

    • Localization agents and managers

    • TVCs and Vendors​

  • Quarter-over-quarter maintenance of: 

    • 100% on-time project acceptance rate

    • 100% on-time completion rate ​

    • 0.05% error rate in content quality scores 

  • Developed and delivered WBR, MBR, QBR, and resource utilization reports since 2021

  • Developed several workflows and accompanying documentation as well as pilot, evaluation, and implementation for Google training development

  • Redesigned all NHT and Launch training production process to optimize and standardize development

    • 76% decrease in new-hire training curriculum development costs

    • 46% decrease in per-deliverable eLearning production costs 

    • 58% decrease in curriculum development internal resolution time

    • 67% decrease in curriculum development total resolution time

    • 59% decrease in onboarding seat time

  • Designed all-process efficiencies leading to a 50% reduction in standard workflow SLAs

  • Senior Team Manager of 20-person team 

  • Delivery and Operations manager of separate three-person team in my portfolio

  • Resource manager of 9 ​

Dell Medical School - Discovering Value-Based Health Care

  • Three module collections comprising 10 modules, totaling:

    • 15+ custom high-quality videos

    • 13+ custom high-quality animations; 2 with embedded assessment

    • Embedded activities and knowledge checks

    • 10 high-quality and highly customized and standards-aligned summative interactive assessments

    • 4 facilitator guides 

    • 4 user surveys

  • 10 CEC credits and customized credit-support by adopting institution

  • Adopted nationally by prestigious institutions, including:

    • John Hopkins Medical School ​

    • NYU Medical School

    • Georgetown Medical School 

    • High-Value Practice Academic Alliance​

  • To date: 

    • 273,000 pageviews 

    • 25,000 unique users 

    • All 50 states and 10 countries

    • 93% satisfaction rate with 90% intent to recommend

  • Moved to custom-built LMS with intent to build sustaining membership model

Institute for Transformational Learning

  • Lead-to-Senior instructional designer and support for programs in 4 University of Texas colleges and institutions

  • End-to-end design and build of 8 high-quality project-based online courses (semester-long) 

  • 6 interdisciplinary (Biomed + Core subject) project-based courses 

  • Design and build of all supporting syllabi, rubrics, standards-aligned assessments, and facilitator guides 

Achievements & Metrics: List
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